Root Cause Analysis (RCA) Training provides participants with the knowledge and tools needed to identify the underlying causes of workplace problems, incidents, nonconformities, and process failures. The course focuses on structured problem‑solving techniques that help organizations move beyond superficial fixes and implement long‑term, effective corrective actions.
Participants learn how to analyze data, map processes, evaluate contributing factors, and apply recognized RCA tools to uncover true root causes. Through practical exercises and real‑world case studies, the training builds confidence in applying RCA methods to improve safety, quality, and operational performance.
By the end of this course, participants will be able to:
This course uses instructor-led presentations, interactive discussions, real-life case studies, group exercises, and hands-on RCA simulations. Participants will practice using various RCA tools, analyzing scenarios, mapping causes, and developing corrective actions. The training emphasizes practical application to ensure participants can confidently use RCA techniques in real workplace situations.
This course is ideal for supervisors, managers, safety officers, quality professionals, internal auditors, engineers, and anyone responsible for investigating problems, incidents, or nonconformities. It is also suitable for organizations seeking to strengthen their problem‑solving culture and improve operational reliability.
Duration: 2 Days
Marshal training trainers are extremely helpful and knowledgeable. They led us through the course objectives and made sure we had a full understanding. They always keep the course interesting the entire way through and are always a joy to learn from. Thank you also, Karen, for assisting and arranging all our training requirements.
We have been using the MFSTC services for the last few years and believe they are one of the best supplier in the market. They have a professional team that provides you effective solution for your business needs in a prompt manner.
Their trainers are well qualified and carry out engaging and practical based trainings which is required to meet the industry standards.
We highly recommend recommending other customers to use their services.
We’ve been working with Marshal Training since 2018 and have always been impressed by their professionalism and training quality. Their programs—like Confined Space, First Aid, Fire Fighting, and H2S—have greatly improved safety and compliance across our teams. The trainers are knowledgeable and communicate effectively with our diverse workforce. A special thanks to Ms. Karen Angeles for her continued support, responsiveness, and smooth coordination. We truly value this partnership.
I recently completed the online scaffolding training with Marshal, and I was thoroughly impressed. The course was clear, professional, and straight to the point, covering all the essential topics without any unnecessary fluff. Marshal’s team demonstrated a high level of expertise and professionalism throughout. I would definitely recommend this training to anyone looking to strengthen their
knowledge and skills in scaffolding safety and best practices.
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