Accident & Incident Investigation Training

Course Overview:

Accident & Incident Investigation Training provides participants with the knowledge and skills needed to investigate workplace accidents, near misses, unsafe acts, and unsafe conditions. The course focuses on understanding why incidents occur, how to gather and analyze evidence, and how to identify root causes that lead to effective corrective and preventive actions.

Participants learn practical investigation techniques such as interviewing witnesses, collecting physical evidence, mapping incident scenes, and analyzing contributing factors. The training emphasizes a systematic, fact-based approach that helps organizations reduce recurrence, improve safety performance, and strengthen their Occupational Health & Safety Management System.

Learning Outcomes

By the end of this course, participants will be able to:

  • Understand the purpose and importance of accident and incident investigations
  • Identify immediate, underlying, and root causes using analytical tools
  • Conduct structured investigations using recognized methodologies
  • Prepare clear, accurate investigation reports with actionable recommendations
  • Gather and document evidence through interviews, photos, and site observations
  • Support corrective and preventive actions to prevent recurrence

Course Methodology

This course uses instructor-led presentations, interactive discussions, real-life case studies, group exercises, and practical investigation simulations. Participants will practice interviewing techniques, evidence collection, root cause analysis, and report writing. The training emphasizes hands-on learning to ensure participants gain practical investigation experience applicable to real workplace scenarios.

Who Should Attend?

This course is ideal for health & safety officers, supervisors, managers, internal auditors, safety committee members, and anyone responsible for investigating workplace accidents, incidents, or near misses. It is also suitable for organizations aiming to strengthen their safety culture and improve incident prevention.

Duration: 2 Days

Real Feedbacks From Our Clients

Marshal training trainers are extremely helpful and knowledgeable. They led us through the course objectives and made sure we had a full understanding. They always keep the course interesting the entire way through and are always a joy to learn from. Thank you also, Karen, for assisting and arranging all our training requirements.

- Shekinah Pama

We have been using the MFSTC services for the last few years and believe they are one of the best supplier in the market. They have a professional team that provides you effective solution for your business needs in a prompt manner.

Their trainers are well qualified and carry out engaging and practical based trainings which is required to meet the industry standards.

We highly recommend recommending other customers to use their services.

- Hammad Amin

We’ve been working with Marshal Training since 2018 and have always been impressed by their professionalism and training quality. Their programs—like Confined Space, First Aid, Fire Fighting, and H2S—have greatly improved safety and compliance across our teams. The trainers are knowledgeable and communicate effectively with our diverse workforce. A special thanks to Ms. Karen Angeles for her continued support, responsiveness, and smooth coordination. We truly value this partnership.

- Renny Thomas

I recently completed the online scaffolding training with Marshal, and I was thoroughly impressed. The course was clear, professional, and straight to the point, covering all the essential topics without any unnecessary fluff. Marshal’s team demonstrated a high level of expertise and professionalism throughout. I would definitely recommend this training to anyone looking to strengthen their
knowledge and skills in scaffolding safety and best practices.

- Christo Du Toit

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